Accessibility Statement

CBIS (Client Benefit Insurance Services) wants every visitor to be able to use cbisusa.com, including people who use screen readers, keyboard navigation, voice control, captions, screen magnification or other assistive technology.

CBIS’s goal

CBIS works toward the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). CBIS reviews the site regularly with automated testing tools and hands-on keyboard checks, and works to fix issues as they are found.

Accessibility features

CBIS builds the site with these features. They may not be present on every page.

Text alternatives for images
Labeled form fields, with error messages tied to the field they describe
A “skip to content” link and a visible keyboard focus outline
Color contrast checked for text and controls
Pause controls for moving content where it appears, and support for reduced-motion settings
Spanish-language pages, with Spanish text marked up for screen readers

Known limitations

Some content comes from other companies, such as embedded maps, online application portals, calendar booking pages and insurance company websites. That content may not meet the same standard. If you have trouble with this content, CBIS will work with you to complete the task another way.

Need help or want to report a problem?

If any part of this site is hard to use, CBIS will provide the information or complete the request with you by phone, by email or in another format where possible, such as large print or a call with a licensed agent. To request help or report a barrier:

Call CBIS at (858) 283-7575
Toll-free: (800) 752-2791
En español: (619) 787-1015 (Martha)
Phone hours: Monday–Friday, 8 AM–5 PM Pacific
Email: [email protected] (subject line “Accessibility”)
Mail: CBIS, 10769 Woodside Ave, Ste 103, Santee, CA 92071

Please include the page address and a short description of the problem.

Relay services

Callers who are deaf, hard of hearing or have a speech disability can reach CBIS through the California Relay Service by dialing 711.

This statement was last reviewed in October 2026.