SMS Terms and Conditions

By opting in to receive SMS messages, you agree to the following:

1. Consent for SMS Communication

Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes. Your information will be used solely for communications related to our services.

2. Types of SMS Communications

By opting in, you consent to receive text messages regarding follow-ups, customer inquiries, and support services.

3. Message Frequency

Message frequency may vary depending on the type of communication and services provided.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your mobile carrier’s pricing plan. Charges may vary for domestic and international messages.

5. Opt-In Methods

We obtain customer consent by filling out a contact us form on our website to receive SMS messages as a communication method. This consent allows us to send important updates, such as support ticket confirmations, and follow-up communications, directly to the customer’s mobile device. By filling out the form, this ensures that customers are aware of and agree to receive SMS communications in compliance with applicable communication and privacy guidelines.

6. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any SMS message. Alternatively, you may contact us directly at (858) 569-1000.

7. Help

If you experience any issues, reply HELP to any SMS message or contact us directly at (858) 569-1000.

8. Additional Options

If you do not wish to receive SMS messages, you may choose not to provide consent during the opt-in process.

9. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting STOP.
• For assistance, text HELP or visit our Privacy Policy and SMS Terms and Conditions page.
• Privacy Policy
• SMS Terms and Conditions
• Message frequency may vary depending on the service provided.